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When to Use the Portal to Reprint or Release a Job
Our team has access to the portal incase there are issues printing and we need to reprint a job when the job did not complete due to an error on our end. It is NOT to give out free printing. In the portal you are able to verify that the user was charged for the job. You can then rerelease it by finding the job in the Printed Jobs tab, checking it, and clicking reprint. If there is an error and you are unable to reprint the job from this tab, you can help them resend it, go into Quired Jobs tab, select it, uncheck Charge to User, and then click reprint.
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<osuser key="osuserRepository" name="OSUser Repository"/> |
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