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A high-speed reliable internet connection that has the bandwidth for video conferencing and streaming is essential for remote work. This article covers basic tips for improving analyzing your home network.

Checking Your Speed

Test your connection speed to A quick and easy test for your home connection is called a "speed test". To see if you have enough bandwidth for university-supported collaboration applications. Average , search for "speed test" in your web browser. You may use the built-in Google result speed test, or head to a popular site such as Ookla at speedtest.net. Common internet speeds typically fall in the range of 100–200 Mbps . These speeds can adequately support 3–4 people. though yours may be significantly higher or lower. In general, you can conduct voice-only calls with very little bandwidth but need at least 3.2Mbps outbound (upload) and 4.0Mbps inbound (download) for high-quality video and audio. 

  • Teams can  can deliver HD video quality in under 1.2Mbps. More details…
  • Webex requires  requires approximately 1.5Mbps for high-quality video and up to 3.0Mbps for high-definition video. More details…

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If these solutions do not improve your connection speed or if you need more bandwidth to accommodate the amount of usage at your home, contact your internet service provider.

Troubleshooting internet/network connections

No Service

If you do not have Internet service at the location of your home office, contact a local ISP. In response to the Coronavirus pandemic, several internet and telecom service providers have pledged to offer free access to the internet or increased data allowances to ensure people can get online during this unprecedented time.

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