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When users submit a request for desktop support, the technician typically asks for the computer name. Our directory uses this information to index machines, remote into machines, and to keep track of inventory. It also enables us to better help users.

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You can find the name or serial number of your Mac on the informational page for your computer or by looking at the back of the device.

Formatting
Info

Serial Numbers are 11-13 characters.

From Within the Operating System

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  1. Click on the Apple logo on in the top left corner.
  2. Select About This Mac. The serial number is the last field.
    Image of apple logo in mac

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Info
titleFormat

Serial Numbers are consist of 7 characters , ending and end with a 1 or 2.

From Within the

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Operating System

  1. Open the Start menu.
  2. Right-click on This PC.
  3. Navigate to properties.
    • If there is no option for This PC, search for it in the Windows 10 search bar.
      Properties in windows.

      Info
      titleShortcut

      Press the Ctrl + Win + Pause keys to quickly open system information.


    • The computer name is in the last section.
      Locating computer name in windows settings

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From the Outside of the Device

On desktops, you can find the black tag is on top of the machine. On small formfactor , form-factor machines and laptops, it is located on the back of the device.

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