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Below is a diagram showing a conventional laptop-dock setup:
See Identifying Common PortsCables
Troubleshooting
- If you are having trouble connecting your dock, if your monitors are not receiving an image, or if your laptop is not being charged, follow the steps below:
- Double check that your dock has a lightning bolt icon as shown above.
- Double check that your dock is connected to a laptop port that also has the lightning bolt icon.
- If you laptop is not charging, ensure that your dock is plugged into a wall outlet. Otherwise your laptop is using its own battery to power the dock.
- Visit techsupport.uconn.edu to get live or email help.
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