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Logging In Troubleshooting Tips
Getting the following error?
| Issue | Resolution |
|---|---|
Getting the "This site can't be reached" error?
| Confirm your connection to Remote Desktop - VPN (Pulse Secure). If you are not connected to VPN, refer to the Accessing the UConn Network Through the VPN Client article, or contact the Technology Support Center for additional assistance. |
Getting the "404-Resource Not Found" error?
Or receiving the outdated login page?
| Follow the instructions for Clearing the Cache in Google Chrome, and then open a new browser window, and login to WebFOCUS again. |
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