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When contacting the AR Office, you should email the shared email box. Do not email individual staff members. This way, if a particular staff member is out of the office, another staff member will be able to assist you.
Emailing Customers
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If you or your department have questions on a customer account, be sure to include the customer number in the subject line of the email, as shown in the example below. Doing so will save AR staff time when attaching notes to customer accounts.
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