Administrators can reverse charges and payments in the Student Administration System.
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- Log in to the Student Administration System.
- Click the NavBar in the upper right-hand corner.
- Click the Navigation icon.
- Navigate to the Student Financials tab.
- Select Charges the Charges and PaymentsPayments tab.
- Click the Reversals tab.
- Click Click the Reverse Charge tab.
- In the ID field, enter the appropriate ID or type the student’s first and last name.
- Click Search.
- Click Account Details for the Account Type and Term that contains the charge you wish to reverse.
- Identify the charge that needs to be reversed.
Click Reverse.
Note Your security will limit what you can see on this page. A supervisor of the department must e-mail bursar@uconn.edu to request a security update with your logon login name and the name of the charge(s).
The Effective Date field should not be changed.
- In the Description field, enter a short detailed description of why the charge is being reversed.
- Next to the Reason field, click the magnifying glass icon.
- Click Look Up.
- Select the reason.
- Click OK. The Reverse button will no longer display.
- To return to the Charge Reversal page, click Return at the bottom of the page.
- To process another charge reversal for this student, repeat Steps 8-14.
- To process a charge reversal for another student, at the bottom of the page, click Return to Search.
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- Log in to the Student Administration System.
- Click the NavBar in the upper right-hand corner.
- Click the Navigation icon.
- Navigate to the Student Financials tab.
- Select Charges the Charges and PaymentsPayments tab.
- Click the Reversals tab.
- Click Click the Reverse Payment tab.
- On the Find an Existing Value page, click Search.
- In the ID field, enter the appropriate ID.
- To select an ID from the Lookup List, click the magnifying glass icon to the right of the field.
- On the Lookup ID page, type the student’s name.
Click Look Up. A list of IDs will display.
Note You may need to click View All for all IDs to appear. - In the Term field, type the 4-digit Term code.
- Click Search.
- Identify the payment that needs to be reversed.
Click Reverse.
Note Your security will limit what you can see on this page. A supervisor of the department must e-mail bursar@uconn.edu to request a security update with your logon login name and the name of the charge(s).
The Effective Date field should not be changed.
- In the Description field, enter a short detailed description of why the payment is being reversed.
- Next to the Reason field, click the magnifying glass icon, click Look Up, and then select the reason.
- Click OK. The Reverse button will become inactive.
- To process another payment reversal for this student, repeat Steps 7-13.
- To process a payment reversal for another student, at the bottom of the page, click Return to Search.
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