This article is for students, faculty, and staff who experience slow connection speeds or are unable to access UConn network resources over Wi-Fi when the Pulse VPN client application is installed.
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The problem is caused by an unknown interoperability issue with the Juniper Network Service and the physical wireless adapter when Pulse Desktop Client is installed.
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Resolving Issues with Slow Speeds and Resource Access
Ensure that Pulse VPN is connected.
- Open Control Panel and select Network and Sharing Center then select Change adapter settings.
- Right-click on the WiFi adapter and select .
- Select Properties.
- Uncheck Un-check the box for Juniper Network Service and click OK.
- Click OK.
- Right-click on the Pulse Secure virtual adapter, if it exists, and select .
- Select Properties.
- Uncheck Un-check the box for Juniper Network Serviceand click .
- Click OK.Reboot
- Restart your computer.
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If this article does not resolve your issue, please For more assistance with the procedure above, contact the Technology Support Center at (860) 486-4357. |
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