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This article is for students, faculty, and staff who experience slow connection speeds or are unable to access UConn network resources over Wi-Fi when the Pulse VPN client application is installed.

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  1. Ensure that Pulse VPN is connected.

  2. Open Control Panel and select Network and Sharing Center then select Change adapter settings.

  3. Right-click on the WiFi adapter and select Properties.
  4. Uncheck the box for Juniper Network Service. and click OK

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  5. Right-click on the Pulse Secure virtual adapter, if it exists, and select Properties.
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  6. Uncheck the box for Juniper Network Service and click OK.
  7. Reboot.


Note

If this article does not resolve your issue, please contact the Technology Support Center.

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