Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

If you are receiving an error claiming that the microphone or camera has been disconnected, or if you can't be seen or heard by the other participants, use this page to help navigate your Privacy settings to fix this error. 

1. Click on the Apple icon in the top left of your system toolbar

2. Click on System Preferences

3. Click on the Security & Privacy icon in the top row

supporting imageImage Modified

4. Choose Camera from the list on the left

5. Click on the check box next to WebEx (so that it is checked) to allow WebEx access to the camera

supporting imageImage Modified

7. Then choose Microphone from the list on the left

8. Click on the check box next to WebEx (so that it is checked) to allow WebEx access to the microphone

supporting imageImage Modified